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7/6
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2024
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from __________ to __________
Commission File Number: 001-40465
Marqeta, Inc.
(Exact name of registrant as specified in its charter)
Delaware27-4306690
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification Number)
180 Grand Avenue, 6th Floor, Oakland, California
94612
(Address of principal executive offices)(Zip Code)

(877) 962-7738
(Registrant's telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Class A common stock, $0.0001 par value per shareMQ
The Nasdaq Stock Market LLC
(Nasdaq Global Select Market)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 (the “Exchange Act”) during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No ☒
As of August 2, 2024, there were 471,849,781 shares of the registrant's Class A common stock, par value $0.0001 per share, outstanding and 36,518,249 shares of the registrant's Class B common stock, par value $0.0001 per share, outstanding.



TABLE OF CONTENTS

Page
2


Note About Forward-Looking Statements
This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of the federal securities laws, which are statements that involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as “may,” “will,” “shall,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. Forward-looking statements contained in this Quarterly Report on Form 10-Q include, but are not limited to, statements about:
uncertainties related to U.S. and global economies and the effect on our business, results of operations, and financial condition;
our future financial performance, including our net revenue, costs of revenue, gross profit, and operating expenses and our ability to achieve future profitability;
the anticipated accounting treatment of our customer agreements and the risk that such accounting treatment may be subject to further changes or developments;
our ability to scale new products and services, such as our credit card platform;
our ability to effectively manage or sustain our growth and expand our operations;
our ability to enhance our platform and services and develop and expand our capabilities;
our ability to further attract, retain, diversify, and expand our customer base;
our ability to maintain our relationships with Issuing Banks and Card Networks;
our strategies, plans, objectives, and goals;
our plans to expand internationally;
our ability to compete in existing and new markets and offerings;
our estimated market opportunity;
economic and industry trends, projected growth, or trend analysis;
the impact of political, social, and/or economic instability or military conflict;
our ability to develop and protect our brand;
our ability to comply with laws and regulations;
our ability to successfully defend litigation brought against us;
our ability to attract and retain qualified employees and key personnel;
our ability to repurchase shares under authorized share repurchase programs and receive expected financial benefits; and
our ability to maintain effective disclosure controls and internal controls over financial reporting, including our ability to remediate the material weaknesses in our internal control over financial reporting.


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We caution you that the foregoing list may not contain all of the forward-looking statements made in this Quarterly Report on Form 10-Q. You should not rely upon forward-looking statements as predictions of future events. We have based the forward-looking statements contained in this Quarterly Report on Form 10-Q primarily on our current expectations and projections about future events and trends that we believe may affect our business, results of operations, financial condition, and prospects. The outcome of the events described in these forward-looking statements is subject to risks, uncertainties, and other factors described or incorporated by reference in the section titled “Risk Factors” and elsewhere in this Quarterly Report on Form 10-Q and in our most recently filed Annual Report on Form 10-K for the fiscal year ended December 31, 2023 (the “2023 Annual Report”). Moreover, we operate in a very competitive and rapidly changing environment. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this Quarterly Report on Form 10-Q. The results, events, and circumstances reflected in the forward-looking statements may not be achieved or occur, and actual results, events, or circumstances could differ materially from those described in the forward-looking statements. The forward-looking statements made in this Quarterly Report on Form 10-Q relate only to events as of the date on which the statements are made. We undertake no obligation to update any forward-looking statements made in this Quarterly Report on Form 10-Q to reflect events or circumstances after the date of this Quarterly Report on Form 10-Q or to reflect new information or the occurrence of unanticipated events, except as required by law. Unless otherwise indicated or unless the context requires otherwise, all references in this document to “Marqeta”, the “Company”, the “Registrant,” “we”, “us”, “our”, or similar references are to Marqeta, Inc. Capitalized terms used and not defined above are defined elsewhere within this Quarterly Report on Form 10-Q.
4

PART I - Financial Information
Item 1. Financial Statements
Marqeta, Inc.
Condensed Consolidated Balance Sheets
(in thousands, except per share amounts)
(unaudited)
June 30,
2024
December 31,
2023
Assets
Current assets:
Cash and cash equivalents$924,730 $980,972 
Restricted cash8,500 8,500 
Short-term investments228,833 268,724 
Accounts receivable, net25,956 19,540 
Settlements receivable, net27,765 29,922 
Network incentives receivable34,168 53,807 
Prepaid expenses and other current assets22,949 27,233 
Total current assets1,272,901 1,388,698 
Operating lease right-of-use assets, net
5,653 6,488 
Property and equipment, net
33,011 18,764 
Intangible assets, net
32,702 35,631 
Goodwill123,523 123,523 
Other assets20,493 16,587 
Total assets$1,488,283 $1,589,691 
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$3,685 $1,420 
Revenue share payable176,425 173,645 
Accrued expenses and other current liabilities157,736 161,514 
Total current liabilities337,846 336,579 
Operating lease liabilities, net of current portion3,254 5,126 
Other liabilities4,808 4,591 
Total liabilities345,908 346,296 
Commitments and contingencies (Note 8)
Stockholders’ equity:
Preferred stock, $0.0001 par value; 100,000 and 100,000 shares authorized, no shares issued and outstanding as of June 30, 2024 and December 31, 2023, respectively
  
Common stock, $0.0001 par value: 1,500,000 and 1,500,000 Class A shares authorized, 474,230 and 465,985 shares issued and outstanding as of June 30, 2024 and December 31, 2023, respectively. 600,000 and 600,000 Class B shares authorized, 36,518 and 54,358 shares issued and outstanding as of June 30, 2024 and December 31, 2023, respectively
51 52 
Additional paid-in capital1,885,744 2,067,776 
Accumulated other comprehensive (loss) income
(1,273)762 
Accumulated deficit(742,147)(825,195)
Total stockholders’ equity1,142,375 1,243,395 
Total liabilities and stockholders’ equity$1,488,283 $1,589,691 
See accompanying notes to Condensed Consolidated Financial Statements.
5

Marqeta, Inc.
Condensed Consolidated Statements of Operations and Comprehensive Income (Loss)
(in thousands, except per share amounts)
(unaudited)
Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Net revenue$125,270 $231,115 $243,237 $448,456 
Costs of revenue45,917 146,506 79,725 274,685 
Gross profit79,353 84,609 163,512 173,771 
Operating (benefit) expenses:
Compensation and benefits103,166 113,521 198,156 248,159 
Technology14,769 13,154 27,887 27,744 
Professional services4,808 4,873 8,678 10,310 
Occupancy1,204 1,057 2,298 2,211 
Depreciation and amortization3,956 2,494 7,493 4,474 
Marketing and advertising728 561 1,106 1,002 
Other operating expenses3,418 5,103 7,322 10,336 
Executive chairman long-term performance award
(157,738)13,267 (144,617)26,388 
Total operating (benefit) expenses
(25,689)154,030 108,323 330,624 
Income (loss) from operations
105,042 (69,421)55,189 (156,853)
Other income, net
14,216 10,762 28,143 22,434 
Income (loss) before income tax expense
119,258 (58,659)83,332 (134,419)
Income tax expense (benefit)150 138 284 (6,821)
Net income (loss)
$119,108 $(58,797)$83,048 $(127,598)
Other comprehensive income (loss), net of taxes:
Change in foreign currency translation adjustment(85)100 (197)119 
Net change in unrealized (loss) gain on short-term investments
(364)1,607 (1,838)5,642 
Net other comprehensive (loss) income
(449)1,707 $(2,035)$5,761 
Comprehensive income (loss)
$118,659 $(57,090)$81,013 $(121,837)
Net income (loss) per share attributable to Class A and Class B common stockholders
Basic
$0.23 $(0.11)$0.16 $(0.24)
Diluted
$0.23 $(0.11)$0.16 $(0.24)
Weighted-average shares used in computing net income (loss) per share attributable to Class A and Class B common stockholders
Basic
515,959 538,267 516,973 538,989 
Diluted
524,401 538,267 525,415 538,989 
See accompanying notes to Condensed Consolidated Financial Statements.
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Marqeta, Inc.
Condensed Consolidated Statements of Stockholders' Equity
(in thousands)
(unaudited)
Common StockAdditional Paid-in CapitalAccumulated Other Comprehensive Income (loss)Accumulated DeficitTotal Stockholder’s Equity
SharesAmount
Balance as of December 31, 2023520,343 $52 $2,067,776 $762 $(825,195)$1,243,395 
Issuance of common stock upon exercise of options98 — 49 — — 49 
Issuance of common stock upon net settlement of restricted stock units2,806 — (10,917)— — (10,917)
Vesting of common stock warrants— — 2,100 — — 2,100 
Share-based compensation— — 33,393 — — 33,393 
Executive chairman long-term performance award— — 13,121 — — 13,121 
Repurchase and retirement of common stock, including excise tax(5,238)— (32,830)— — (32,830)
Change in accumulated other comprehensive income (loss)— — — (1,586)— (1,586)
Net loss— — — — (36,060)(36,060)
Balance as of March 31, 2024518,009 $52 $2,072,692 $(824)$(861,255)$1,210,665 
Issuance of common stock upon exercise of options33 — 59 — — 59 
Issuance of common stock under employee stock purchase plan327 — 1,629 — — 1,629 
Issuance of common stock upon net settlement of restricted stock units3,338 — (9,370)— — (9,370)
Share-based compensation— — 38,209 — — 38,209 
Executive chairman long-term performance award— — (157,738)— — (157,738)
Repurchase and retirement of common stock, including excise tax(10,959)(1)(59,737)— — (59,738)
Change in accumulated other comprehensive income (loss)— — — (449)— (449)
Net income— — — — 119,108 119,108 
Balance as of June 30, 2024510,748 $51 $1,885,744 $(1,273)$(742,147)$1,142,375 
7

Common Stock
Additional
Paid-in
Capital
Accumulated Other
Comprehensive Income (loss)
Accumulated
Deficit
Total
Stockholders’
Equity
SharesAmount
Balance as of December 31, 2022541,364 $53 $2,082,373 $(7,237)$(602,233)$1,472,956 
Issuance of common stock upon exercise of options803 — 1,051 — — 1,051 
Issuance of common stock upon net settlement of restricted stock units1,470 — (3,746)— — (3,746)
Vesting of common stock warrants— — 2,102 — — 2,102 
Share-based compensation— — 33,906 — — 33,906 
Executive chairman long-term performance award— — 13,121 — — 13,121 
Repurchase and retirement of common stock, including excise tax(3,206)— (20,993)— (20,993)
Change in accumulated other comprehensive income (loss)— — — 4,054 — 4,054 
Net loss— — — — (68,801)(68,801)
Balance as of March 31, 2023540,431 $53 $2,107,814 $(3,183)$(671,034)$1,433,650 
Issuance of common stock upon exercise of options828 — 1,310 — — 1,310 
Issuance of common stock under employee stock purchase plan446 — 1,775 — — 1,775 
Issuance of common stock upon net settlement of restricted stock units2,679 — (6,324)— — (6,324)
Vesting of common stock warrants— — 2,372 — — 2,372 
Share-based compensation— — 32,152 — — 32,152 
Executive chairman long-term performance award— — 13,267 — 13,267 
Repurchase and retirement of common stock, including excise tax(10,168)(1)(48,496)— — (48,497)
Change in accumulated other comprehensive income (loss)— — — 1,707 — 1,707 
Net loss— — — — (58,797)(58,797)
Balance as of June 30, 2023534,216 $52 $2,103,870 $(1,476)$(729,831)$1,372,615 
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Marqeta, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(unaudited)
Six Months Ended June 30,
20242023
Cash flows from operating activities:
Net income (loss)
$83,048 $(127,598)
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:
Depreciation and amortization7,493 4,474 
Share-based compensation expense67,604 63,776 
Executive chairman long-term performance award
(144,617)26,388 
Non-cash postcombination compensation expense 32,430 
Non-cash operating leases expense258 1,231 
Amortization of premium (accretion of discount) on short-term investments(1,823)(2,311)
Other(45)499 
Changes in operating assets and liabilities:
Accounts receivable(6,692)63 
Settlements receivable2,157 7,513 
Network incentives receivable19,639 (24,402)
Prepaid expenses and other assets2,478 14,467 
Accounts payable1,413 (3,239)
Revenue share payable2,780 (16,341)
Accrued expenses and other liabilities(6,484)(11,828)
Operating lease liabilities(1,075)(1,642)
Net cash provided by (used in) operating activities
26,134 (36,520)
Cash flows from investing activities:
Purchases of property and equipment(2,193)(668)
Capitalization of internal-use software(10,471)(6,395)
Business combination, net of cash acquired (131,914)
Purchases of short-term investments (279,548)
Maturities of short-term investments40,000 296,000 
Net cash provided by (used in) investing activities
27,336 (122,525)
Cash flows from financing activities:
Proceeds from exercise of stock options, including early exercised stock options, net of repurchase of early exercised unvested options108 2,299 
Proceeds from shares issued in connection with employee stock purchase plan1,629 1,775 
Taxes paid related to net share settlement of restricted stock units(20,287)(10,070)
Repurchase of common stock(91,162)(67,073)
Net cash used in financing activities(109,712)(73,069)
Net decrease in cash, cash equivalents, and restricted cash(56,242)(232,114)
Cash, cash equivalents, and restricted cash- Beginning of period989,472 1,191,646 
Cash, cash equivalents, and restricted cash - End of period$933,230 $959,532 
See accompanying notes to Condensed Consolidated Financial Statements.
9

Marqeta, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(unaudited)
Six Months Ended June 30,
20242023
Reconciliation of cash, cash equivalents, and restricted cash
Cash and cash equivalents$924,730 $950,157 
Restricted cash8,500 9,375 
Total cash, cash equivalents, and restricted cash$933,230 $959,532 
Supplemental disclosures of non-cash investing and financing activities:
Purchase of property and equipment accrued and not yet paid$2,262 $137 
Share-based compensation capitalized to internal-use software$3,998 $2,282 
Repurchase of common stock, including excise tax, accrued and not yet paid$2,025 $2,417 
See accompanying notes to Condensed Consolidated Financial Statements.
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Marqeta, Inc.
Notes to Condensed Consolidated Financial Statements
(Tabular Amounts in Thousands, Except Per Share Amounts, Ratios, or as Noted)
(unaudited)

1.    Business Overview and Basis of Presentation
Marqeta, Inc. (“the Company”) was incorporated in the state of Delaware in 2010 and creates digital payment technology for innovation leaders. The Company's modern card issuing platform empowers its customers to create customized and innovative payment card programs, giving them the configurability and flexibility to build better payment experiences.
The Company provides all of its customers issuer processor services and for most of its customers it also acts as a card program manager. The Company primarily earns revenue from processing card transactions for its customers.
Basis of Presentation
The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and the applicable rules and regulations of the Securities and Exchange Commission, (“SEC”), for interim reporting. Certain information and note disclosures included in the Company’s annual financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. The Condensed Consolidated Balance Sheet as of December 31, 2023 has been derived from the Company’s audited consolidated financial statements, which are included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2023, which was filed with the SEC on February 28, 2024. The accompanying Condensed Consolidated Financial Statements should be read in conjunction with the Company’s consolidated financial statements and notes thereto included in the Annual Report on Form 10-K.
The accompanying unaudited Condensed Consolidated Financial Statements include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of management, the accompanying Condensed Consolidated Financial Statements reflect all adjustments of a normal, recurring nature considered necessary for a fair presentation of the Company's consolidated financial position, results of operations, comprehensive loss, and cash flows for the interim periods presented. The interim results for the three and six months ended June 30, 2024 are not necessarily indicative of the results that may be expected for the year ending December 31, 2024, or for any other future annual or interim period.
Reclassifications
Prior period amounts related to our Executive Chairman Long-Term Performance Award have been reclassified to conform to the current period presentation.
Use of Estimates
The preparation of the financial statements in conformity with GAAP requires management to make various estimates and assumptions relating to reported amounts of assets and liabilities, disclosure of contingent liabilities, and reported amounts of revenue and expenses. Significant estimates and assumptions include, but are not limited to, the fair value and useful lives of assets acquired and liabilities assumed through business combinations, the estimation of contingent liabilities, the fair value of equity awards and warrants, share-based compensation, the estimation of variable consideration in contracts with customers, the reserve for contract contingencies and processing errors, the estimation of network incentives, and valuation of income taxes. Actual results could differ materially from these estimates.
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Business Risks and Uncertainties
The Company has incurred net losses each quarter since its inception with the exception of the current quarter ended June 30, 2024. The Company had an accumulated deficit of $742.1 million as of June 30, 2024. The Company expects to incur net losses from operations for the foreseeable future as it incurs costs and expenses related to creating new products for customers, acquiring new customers, developing its brand, expanding into new geographies and developing the existing platform infrastructure. The Company believes that its cash and cash equivalents of $924.7 million and short-term investments of $228.8 million as of June 30, 2024 are sufficient to fund its operations through at least the next twelve months from the issuance of these financial statements.
2.    Summary of Significant Accounting Policies
Segment Information
The Company operates as a single operating segment and reporting unit. The Company's chief operating decision maker is its Chief Executive Officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance, allocating resources, and evaluating the Company's financial performance.
For the three and six months ended June 30, 2024, net revenue outside of the United States, based on the billing address of the customer, was 10% and 9%, respectively. For the three and six months ended June 30, 2023, net revenue outside of the United States, based on the billing address of the customer, was 3% and 3%, respectively. As of June 30, 2024 and December 31, 2023, long-lived assets located outside of the United States were not material.
Restricted Cash
Restricted cash consists of deposits with Issuing Banks to provide the Issuing Bank collateral in the event that customers’ funds are not deposited at the Issuing Banks in time to settle customers’ transactions with the Card Networks. Restricted cash also includes cash used to secure a letter of credit for the Company’s lease of its office headquarters in Oakland, California. “Issuing Banks” are financial institutions that issue payment cards (credit, debit, or prepaid) either on their own behalf or on behalf of a business. “Card Networks” are networks that provide the infrastructure for settlement and card payment information flows.
Significant Accounting Policies
There have been no material changes to our significant accounting policies from our Annual Report on Form 10-K for the fiscal year ended December 31, 2023.
Recent Accounting Pronouncements
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. The amended guidance requires incremental reportable segment disclosures, primarily about significant segment expenses. The amendments also require entities with a single reportable segment to provide all disclosures required by these amendments, and all existing segment disclosures. The amendments do not change how an entity identifies its operating segments, aggregates those operating segments, or applies quantitative thresholds to determine its reportable segments. The amendments will be applied retrospectively to all prior periods presented in the financial statements and is effective for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024 with early adoption permitted. The Company is evaluating the effect of adopting the new disclosure requirements.
In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which modifies the rules on income tax disclosures to require entities to disclose (1) specific categories in the rate reconciliation, (2) the income or loss from continuing operations before income tax
12

expense or benefit (separated between domestic and foreign) and (3) income tax expense or benefit from continuing operations (separated by federal, state and foreign). ASU 2023-09 also requires entities to disclose their income tax payments to international, federal, state and local jurisdictions, among other changes. The guidance is effective for annual periods beginning after December 15, 2024. Early adoption is permitted for annual financial statements that have not yet been issued or made available for issuance. ASU 2023-09 should be applied on a prospective basis, but retrospective application is permitted. The Company is evaluating the effect of adopting the new disclosure requirements.
3.    Revenue
Disaggregation of Revenue
The following table provides information about disaggregated revenue from customers:
Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Platform services revenue, net$119,271 $226,198 $233,205 $436,530 
Other services revenue5,999 4,917 10,032 11,926 
Total net revenue$125,270 $231,115 $243,237 $448,456 
Contract Balances
The following table provides information about contract assets and deferred revenue:
Contract balanceBalance sheet line referenceJune 30,
2024
December 31,
2023
Contract assets - currentPrepaid expenses and other current assets$1,487 $1,461 
Contract assets - non-currentOther assets10,843 9,397 
Total contract assets$12,330 $10,858 
Deferred revenue - currentAccrued expenses and other current liabilities$10,265 $11,829 
Deferred revenue - non-currentOther liabilities3,126 4,071 
Total deferred revenue$13,391 $15,900 
Net revenue recognized during the three months ended June 30, 2024 and 2023 that was included in the deferred revenue balances at the beginning of the respective periods was $4.3 million and $3.2 million, respectively. Net revenue recognized during the six months ended June 30, 2024 and 2023 that was included in the deferred revenue balances at the beginning of the respective periods was $6.0 million and $7.8 million, respectively.
Remaining Performance Obligations
The Company has performance obligations associated with commitments in customer contracts for future stand-ready obligations to process transactions throughout the contractual term. As of June 30, 2024, the aggregate amount of the transaction price allocated to our remaining performance obligations was $53.6 million. The Company expects to recognize approximately 64% within two years and the remaining 36% over the next three to five years.
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4.    Intangible Assets, net
Intangible assets resulting from our business combinations consisted of the following as of the dates presented:
June 30,
2024
December 31,
2023
Developed technology
$41,000 $41,000 
Accumulated amortization
(8,298)(5,369)
Intangible assets, net
$32,702 $35,631 
The amortization period for developed technology intangible assets is 7 years. Amortization expense for intangible assets was $1.5 million and $1.5 million for the three months ended June 30, 2024 and 2023 and $2.9 million and $2.4 million for the six months ended June 30, 2024 and 2023, respectively.
Expected future amortization expense for intangible assets was as follows as of June 30, 2024:
Remainder of 2024
$2,929 
2025
5,857 
2026
5,857 
2027
5,857 
2028
5,857 
Thereafter6,345 
Total expected future amortization expense for intangible assets
$32,702 
5.    Short-term Investments
The Company's short-term investments are accounted for as securities available-for-sale and are classified within Current assets in the Condensed Consolidated Balance Sheets as the Company may sell these securities at any time for use in its operations, even prior to maturity.
The amortized cost, unrealized gain (loss), and estimated fair value of the Company's short-term investments consisted of the following:
June 30, 2024
Amortized CostUnrealized GainUnrealized LossEstimated Fair Value
Short-term Investments
U.S. treasury securities$216,100 $ $(669)$215,431 
Asset-backed securities10,441  (36)10,405 
Corporate debt securities2,998  (1)2,997 
Total short-term investments$229,539 $ $(706)$228,833 
December 31, 2023
Amortized CostUnrealized GainUnrealized LossEstimated Fair Value
Short-term investments
U.S. treasury securities$239,297 $970 $(11)$240,256 
U.S. agency securities15,000  (7)14,993 
Asset-backed securities10,438 62  10,500 
Corporate debt securities2,981  (6)2,975 
Total short-term investments$267,716 $1,032 $(24)$268,724 
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The Company had twenty-four and four separate short-term investments in unrealized loss positions as of June 30, 2024 and December 31, 2023, respectively. The Company does not intend to sell any short-term investments that have unrealized losses as of June 30, 2024, nor anticipates that it is more likely than not that the Company will be required to sell such securities before any anticipated recovery of the entire amortized cost basis.
There were no realized gains or losses from short-term investments that were reclassified out of accumulated other comprehensive income for the three and six months ended June 30, 2024 and 2023, respectively. For short-term investments that have unrealized losses, the Company evaluated whether (i) the Company has the intention to sell any of these investments, (ii) it is not more likely than not that the Company will be required to sell any of these available-for-sale debt securities before recovery of the entire amortized cost basis and (iii) the decline in the fair value of the investment is due to credit or non-credit related factors. Based on this evaluation, the Company determined that for its short-term investments, there were no material credit or non-credit related impairments as of June 30, 2024.
The following table summarizes the stated maturities of the Company’s short-term investments:
June 30, 2024December 31, 2023
Amortized CostEstimated Fair ValueAmortized CostEstimated Fair Value
Due within one year$139,649 $139,436 $90,438 $90,533 
Due after one year through four years
89,890 89,397 177,278 178,191 
Total$229,539 $228,833 $267,716 $268,724 
6.    Fair Value Measurements
The following tables present the fair value hierarchy for assets and liabilities measured at fair value:
June 30, 2024
Level 1Level 2Level 3Total Fair Value
Cash equivalents
Money market funds$479,130 $ $ $479,130 
U.S. treasury bills198,796   198,796 
Commercial paper 13,980  13,980 
Corporate debt securities 38,621  38,621 
Certificates of deposit
 24,340  24,340 
Short-term investments
U.S. treasury securities215,431   215,431 
Asset-backed securities 10,405  10,405 
Corporate debt securities 2,997  2,997 
Total assets measured at fair value
$893,357 $90,343 $ $983,700 
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December 31, 2023
Level 1Level 2Level 3Total Fair Value
Cash equivalents
Money market funds$627,983 $ $ $627,983 
U.S. treasury bills230,602   230,602 
Short-term investments
U.S. treasury securities240,256   240,256 
U.S. agency securities 14,993  14,993 
Asset-backed securities 10,500  10,500 
Corporate debt securities 2,975  2,975 
Total assets measured at fair value
$1,098,841 $28,468 $ $1,127,309 
The Company classifies money market funds, U.S. treasury bills, commercial paper, certificates of deposit, U.S. treasury securities, U.S. agency securities, asset-backed securities, and corporate debt securities within Level 1 or Level 2 of the fair value hierarchy because the Company values these investments using quoted market prices or alternative pricing sources and models utilizing market observable inputs.
There were no transfers of financial instruments between the fair value hierarchy levels during the three and six months ended June 30, 2024 and the year ended December 31, 2023.
7.    Certain Balance Sheet Components
Property and Equipment, net
Property and equipment consisted of the following:
June 30,
2024
December 31,
2023
Leasehold improvements$8,110 $8,110 
Computer equipment9,038 8,885 
Furniture and fixtures2,507 2,597 
Internally developed and purchased software37,890 19,324 
57,545 38,916 
Accumulated depreciation and amortization(24,534)(20,152)
Property and equipment, net$33,011 $18,764 
Depreciation and amortization expense related to property and equipment was $2.5 million and $1.0 million for the three months ended June 30, 2024 and 2023, respectively and $4.6 million and $2.0 million for the six months ended June 30, 2024 and 2023, respectively.
The Company capitalized $7.2 million and $4.6 million as internal-use software development costs during the three months ended June 30, 2024, and 2023, respectively and $14.6 million and $8.7 million during the six months ended June 30, 2024, and 2023, respectively.

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Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following:

June 30,
2024
December 31, 2023
Accrued costs of revenue
$81,585 $74,357 
Accrued compensation and benefits
27,762 42,305 
Deferred revenue
10,265 11,829 
Accrued technology costs7,247 5,039 
Due to issuing banks
7,892 7,892 
Accrued tax liabilities
4,716 4,929 
Accrued professional services
4,180 4,559 
Operating lease liabilities, current portion
4,409 3,908 
Reserve for contract contingencies and processing errors
4,033 3,754 
Other accrued liabilities
5,647 2,942 
Accrued expenses and other current liabilities
$157,736 $161,514 
8.    Commitments and Contingencies
Letters of Credit
In connection with the lease for its corporate headquarters office space, the Company is required to provide the landlord a letter of credit in the amount of $1.5 million. The Company has secured this letter of credit by depositing $1.5 million with the issuing financial institution, which deposit is classified as Restricted cash in the Condensed Consolidated Balance Sheets.
Legal Contingencies
From time to time in the normal course of business, the Company may be subject to various legal matters such as threatened or pending claims or proceedings. As of June 30, 2024 and December 31, 2023, there were no legal contingency matters, either individually or in aggregate, that would have a material adverse effect on the Company’s financial position, results of operations, or cash flows. Given the unpredictable nature of legal proceedings, the Company bases its assessment on the information available at the time. As additional information becomes available, the Company reassesses the potential liability and may revise the estimate.
Settlement of Payment Transactions
Customers deposit a certain amount of pre-funding into accounts maintained at Issuing Banks to settle their payment transactions. Such pre-funding amounts may only be used to settle customers’ payment transactions and are not considered assets of the Company. As such, the funds held in customers’ accounts at Issuing Banks are not reflected on the Company’s Condensed Consolidated Balance Sheets. If a customer fails to deposit sufficient funds to settle a transaction, the Company is liable to the Issuing Bank to settle the transaction and would therefore incur losses if such amounts cannot be subsequently recovered from the customer. The Company did not incur losses of this nature during the three and six months ended June 30, 2024 and 2023, respectively.
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Indemnifications
In the ordinary course of business, the Company enters into agreements of varying scope and terms pursuant to which it agrees to indemnify customers, Card Networks, Issuing Banks, vendors, lessors, and other parties with respect to certain matters, including, but not limited to, losses arising out of the breach of such agreements, services to be provided by the Company or from intellectual property infringement claims made by third parties. With respect to Issuing Banks, the Company has received requests for indemnification from time to time and may indemnify the Issuing Bank for losses the Issuing Bank may incur for non-compliance with applicable law and regulation, if those losses resulted from the Company’s failure to perform under its program agreement with the Issuing Bank.
In addition, the Company has entered into indemnification agreements with its directors and certain officers and employees that will require the Company, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors, officers, or employees. No demands have been made upon the Company to provide indemnification under such agreements and there are no claims that the Company is aware of that could have a material effect on its Condensed Consolidated Financial Statements.
The Company also includes service level commitments to its customers, warranting certain levels of performance and permitting those customers to receive credits in the event the Company fails to meet the levels specified.
9.    Stock Incentive Plans
During the first quarter of 2024, the Company granted performance-based restricted stock units (“PSUs”), under the 2021 Stock Option and Incentive Plan, to certain employees of the Company based on an initial target number. The final number of PSUs that may vest and settle depend upon the Company’s performance against pre-established performance metrics over a predefined performance period, contingent on the compensation committee’s approval of the level of achievement against the pre-established performance targets. The PSUs granted vest over three years and have a one year performance period with one-third of the PSUs subject to cliff vesting following the completion of the performance period then vesting in equal quarterly installments thereafter. Over the performance period, the number of PSUs that may be issued and the related share-based compensation expense that is recognized is adjusted upward or downward based upon the probability of achieving the approved performance targets against the performance metrics. Depending on the probability of achieving the pre-established performance targets, the number of PSUs issued could range from 0% to 200% of the target amount.
Executive Chairman Long-Term Performance Award

In April and May 2021, the Company’s board of directors granted the Company’s Executive Chairman and then-Chief Executive Officer equity incentive awards in the form of performance-based stock options covering 19,740,923 and 47,267 shares of the Company’s Class B common stock with an exercise price of $21.49 and $23.40 per share, respectively, (collectively, the “Executive Chairman Long-Term Performance Award”). The Executive Chairman Long-Term Performance Award vests upon the satisfaction of a specific service condition requiring service as either the Company’s Chief Executive Officer or Executive Chairman and the achievement of certain stock price hurdles over a seven year performance period following the expiration of the lock-up period associated with the Company’s initial public offering in 2021.

During the second quarter of 2024, the Company’s Executive Chairman stepped down from his role and transitioned to a non-employee director role on the board of directors causing the Executive Chairman Long-Term Performance Award to be forfeited per its terms resulting in a one-time reversal of share-based compensation expenses of $167.3 million, of which $157.7m related to expenses recognized in previous periods. The Company accounts for forfeitures as they occur.

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A summary of the Company's stock option activity under the Plans is as follows:
Number of OptionsWeighted-Average Exercise Price per ShareWeighted-Average Remaining Contractual Life (Years)
Aggregate Intrinsic Value(1)
Balance as of December 31, 2023
36,671 $16.09 7.45$24,481 
Granted 0.00 
Exercised(130)0.83 
Canceled and forfeited (3)
(20,308)21.39 
Balance as of June 30, 2024
16,232$9.57 7.19$12,678 
Exercisable as of June 30, 2024 (2)
11,869 $10.55 6.72$13,839 
Vested as of June 30, 2024
10,549$10.01 6.67$11,681 
(1) Intrinsic value is calculated based on the difference between the exercise price of in-the-money stock options and the fair value of the common stock as of the respective balance sheet dates.
(2) The 2011 Plan allows for early exercise of stock options. Accordingly, options granted under this plan are included as exercisable stock options regardless of vesting status.
(3) The forfeiture of the Executive Chairman Long-Term Performance Award resulted in 19,788 options forfeited.
The following table presents the share-based compensation expense by award type recognized within the following line items in the Condensed Consolidated Statement of Operations and Comprehensive Loss and Condensed Consolidated Balance Sheet in the periods presented:
Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Restricted stock units$28,656 $25,179 52,819 49,970 
Stock options5,974 5,309 12,585 12,793 
Performance restricted stock units
1,368  1,608  
Employee Stock Purchase Plan
293 410 592 1,013 
Share-based compensation recorded within Compensation and benefits
36,291 30,898 67,604 63,776 
Executive chairman long-term performance award
(157,738)13,267 (144,617)26,388 
Property and equipment (capitalized internal-use software)
1,918 1,254 3,998 2,282 
Total share-based compensation (benefit) expense
$(119,529)$45,419 (73,015)$92,446 
Unrecognized compensation costs by award type as of June 30, 2024:
Unrecognized compensation costs
Weighted-average recognition period (in years)
Restricted stock units, inclusive of PSUs
$248,071 2.2
Stock options28,801 1.7
Total
$276,872 

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10.    Stockholders’ Equity Transactions
Share Repurchase Programs
On May 6, 2024, the Company’s board of directors authorized a share repurchase program of up to $200 million of the Company’s Class A common stock (the “2024 Share Repurchase Program”). Under the 2024 Share Repurchase Program, the Company is authorized to repurchase shares through open market purchases, in privately negotiated transactions or by other means, in accordance with applicable federal securities laws, including through trading plans under Rule 10b5-1 of the Exchange Act. The number of shares repurchased and the timing of purchases are based on general business and market conditions, and other factors, including legal requirements. The 2024 Share Repurchase Program has no set expiration date.
During the three and six months ended June 30, 2024, the Company repurchased approximately 11.0 million shares in the open market for $59.1 million under the 2024 Share Repurchase Program, for an average price of $5.39. The total price of the shares repurchased and the related transaction costs and excise taxes of $0.6 million are reflected as a reduction to Common stock and Additional paid-in capital on the Company’s Condensed Consolidated Balance Sheets. As of June 30, 2024, $140.9 million remained available for future share repurchases under the 2024 Share Repurchase Program.
Under the share repurchase program authorized in May 2023 (the “2023 Share Repurchase Program”), the Company repurchased 5.2 million shares in the open market for $32.8 million at an average price of $6.27 during the three and six months ended June 30, 2024. During the three and six months ended June 30, 2023, the Company repurchased 10.2 million shares in the open market for $48.5 million under the 2023 Share Repurchase Program, for an average price of $4.75. Repurchases under the 2023 Share Repurchase Program were completed as of March 31, 2024.
Common Stock Conversions
During the second quarter of 2024, a shareholder voluntarily converted 17.7 million outstanding shares of Class B common stock into shares of Class A common stock on a one-for-one basis. The rights, including the liquidation and dividend rights, of the holders of Class A common stock and Class B common stock are identical, except with respect to voting as Class A common stock holders are entitled to one vote per share while Class B common stock holders are entitled to 10 votes per share.
11.    Net Income (Loss) Per Share Attributable to Common Stockholders
Basic net income (loss) per share is computed by dividing the net income (loss) by the weighted-average number of shares of common stock outstanding during the period. Diluted net income (loss) per share is computed by dividing net income (loss) by the weighted-average number of shares of common stock outstanding adjusted for the dilutive effect of all potential shares of common stock. In periods when the Company reported a net loss, diluted net loss per share is the same as basic net loss per share because the effects of potentially dilutive items were anti-dilutive.
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The Company calculated basic and diluted net income (loss) per share attributable to common stockholders as follows:
Three Months Ended June 30,Six Months Ended June 30,
2024
2023 (1)
2024
2023 (1)
Class A
Class B
Class A
Class B
Class A
Class B
Class A
Class B
Numerator
Net income (loss) attributable to common stockholders, basic$109,105 $10,003 $(52,764)$(6,033)$75,207 $7,841 $(114,389)$(13,209)
Net income (loss) attributable to common stockholders, diluted$108,544 $10,564 $(52,764)$(6,033)$74,830 $8,218 $(114,389)$(13,209)
Denominator
Weighted-average shares used in computing basic net income (loss) per share attributable to common stockholders472,628 43,331 483,039 55,229 468,161 48,812 483,194 55,795 
Effect of dilutive potential shares of common stock5,263 3,179   5,263 3,179   
Weighted-average shares used in computing diluted net income (loss) per share attributable to common stockholders477,891 46,510 483,039 55,229 473,424 51,991 483,194 55,795 
Net income (loss) per share attributable to common stockholders, basic$0.23 $0.23 $(0.11)$(0.11)0.16 0.16 (0.24)(0.24)
Net income (loss) per share attributable to common stockholders, diluted$0.23 $0.23 $(0.11)$(0.11)0.16 0.16 (0.24)(0.24)
(1) The prior period Net income (loss) per share for Class A and Class B common stock has been presented separately to conform with current period presentation, which had no impact on our previously reported basic or diluted Net income (loss) per share.
As the liquidation and dividend rights are identical for Class A common stock and Class B common stock, the undistributed earnings are allocated on a proportionate basis and the resulting income (loss) per share will, therefore, be the same for both Class A common stock and Class B common stock on an individual or combined basis.
Potentially dilutive securities that were excluded from the computation of diluted net income (loss) per share because including them would have had an anti-dilutive effect were as follows:
Three Months Ended June 30, 2024
Six Months Ended June 30, 2024
Class A
Class B
Class A
Class B
Stock options, restricted stock, and employee stock purchase plan
35,229 21,468 45,152 24,835 
The following potentially dilutive securities were excluded from the computation of diluted net income (loss) per share during the three and six months ended June 30, 2023 because including them would have had an anti-dilutive effect as the Company was in a loss position during the period:
As of June 30, 2023
Class A
Class B
Warrants to purchase Class B common stock
 1,900 
Stock options, restricted stock, and employee stock purchase plan
53,171 30,626 
Total53,171 32,526 
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12.    Income Tax
The Company recorded an income tax provision of $0.2 million and $0.1 million for the three months ended June 30, 2024 and 2023, respectively. The Company recorded an income tax provision of $0.3 million and a benefit of $6.8 million for the six months ended June 30, 2024 and 2023, respectively. The income tax provision for the six months ended June 30, 2024 was primarily attributable to income tax expenses in profitable foreign jurisdictions. The income tax benefit for the six months ended June 30, 2023 was primarily attributable to a $7.2 million partial valuation allowance release due to the acquisition of Power Finance Inc., offset by $0.4 million of income tax expenses resulting from profitable foreign operations.
The Company is subject to income tax audits in the U.S. and foreign jurisdictions. We record liabilities related to uncertain tax positions and believe that we have provided adequate reserves for income tax uncertainties in all open tax years.
13.    Concentration Risks and Significant Customers
Financial instruments that potentially expose the Company to concentration of credit risk consist of cash and cash equivalents, short-term investments, and accounts receivable. Cash on deposit with financial institutions may exceed federally insured limits.
As of June 30, 2024 and December 31, 2023, short-term investments were $228.8 million and $268.7 million, respectively, and there was no concentration of securities of the same issuer with an aggregate fair value greater than 5% of the total balance, except for U.S. Treasuries, which amounted to $215.4 million, or 94% of the short-term investments and $255.2 million, or 95% of the short-term investments, respectively. As of June 30, 2024 and December 31, 2023, all debt securities within the Company's portfolio are investment grade.
A significant portion of the Company's payment transactions are settled through one Issuing Bank, Sutton Bank. For the three months ended June 30, 2024 and 2023, 72% and 77% of Total Processing Volume, which is the total dollar amount of payments processed through the Company’s platform, net of returns and chargebacks, was settled through Sutton Bank, respectively. For the six months ended June 30, 2024 and 2023, 73% and 78% of Total Processing Volume was settled through Sutton Bank, respectively.
A significant portion of the Company's revenue is derived from one customer. For the three months ended June 30, 2024 and 2023, this customer accounted for 47% and 78% of the Company’s net revenue, respectively. For the six months ended June 30, 2024 and 2023, this customer accounted for 48% and 77% of the Company’s net revenue, respectively. As of June 30, 2024, two customers accounted for 21% and 10% of the Company’s accounts receivable balance.
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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations
You should read the following discussion and analysis of our financial condition and results of operations together with our Condensed Consolidated Financial Statements and the related notes included elsewhere in this Quarterly Report on Form 10-Q and in our 2023 Annual Report. This discussion contains forward-looking statements based upon current expectations that involve risks and uncertainties. As discussed in the section titled “Note About Forward Looking Statements”, our actual results may differ materially from those discussed in these forward-looking statements as a result of various factors, including those set forth or incorporated by reference under the section titled “Risk Factors” in this Quarterly Report on Form 10-Q and in our 2023 Annual Report.
Overview
Marqeta’s mission is modernizing financial services by making the entire payment experience native and delightful. Marqeta’s modern platform empowers our customers to create customized and innovative payment card programs with configurability and flexibility. Marqeta’s open APIs provide instant access to highly scalable, cloud-based payment infrastructure that enables customers to embed the payments experience into apps or websites for a personalized user experience. Customers can launch and manage their own card programs, issue cards, and authorize and settle payment transactions quickly using our platform. We also deliver robust card program management, allowing our customers to embed Marqeta in their offering without having to build certain complex compliance elements or customer support services.
Marqeta’s innovative products are developed with deep domain expertise and a customer-first mindset to launch, scale, and manage card programs. Marqeta provides all of its customers with issuer processor services, and for most of its customers it also acts as a card program manager. Depending on a customer’s desired level of control and responsibility, Marqeta can work with companies in a range of different configurations:
Managed By Marqeta: With Managed By Marqeta (“MxM”), Marqeta provides an Issuing Bank partner to act as the Bank Identification Number (“BIN”) sponsor for the customer’s card program, manages the customer’s card program on behalf of the Issuing Bank, and provides a full range of services including configuring many of the critical resources required by a customer’s production environment. In addition to providing the customer access to the Marqeta dashboard via our APIs, Marqeta also manages a number of the primary tasks related to launching a card program, such as defining and managing the program with the Card Networks and Issuing Bank, operating the program and managing certain profitability components, and managing compliance with applicable regulations, the Issuing Bank, and Card Network rules. Also available to our MxM customers are a variety of managed services, including dispute management, fraud scoring, card fulfillment, and cardholder support services.
Powered By Marqeta: With Powered By Marqeta (“PxM”), Marqeta also provides customers access to the Marqeta dashboard via our APIs, provides payment processing, and assists with certain configuration elements that enable the customer to use the platform independently. Unlike under our MxM card programs, our PxM customers are responsible for other elements of the card program, including defining and managing the program with the Card Networks and Issuing Bank as well as managing compliance with applicable regulations, the Issuing Bank, and Card Network rules.
Given the modularity of the Marqeta platform, certain customers can also opt to incorporate elements of MxM into their PxM card program to create a custom Powered By Plus solution.
Impact of Macroeconomic Factors
We are unable to predict the impact macroeconomic factors, including various geopolitical conflicts, uncertainty related to global elections, ongoing supply chain shortages, higher inflation and interest rates, and uncertainty in global economic conditions will have on our processing volumes, and on our future results of operations. A deterioration in macroeconomic conditions could increase the risk of lower consumer spending, consumer and merchant bankruptcy, insolvency, business failure, higher credit losses, foreign currency fluctuations, or other business interruption, which may adversely impact our business. We continue to monitor these situations and may take actions that alter our operations and business practices as may be required by federal, state, or local authorities or that we determine are in the best interests of our customers, vendors, and employees. See the section titled “Risk Factors” in this Quarterly Report on Form 10-Q and in our 2023 Annual Report for further discussion or incorporation by
23


reference of the possible impact of these macroeconomic factors on our business.
Key Operating Metric and Non-GAAP Financial Measures
We review a number of operating and financial metrics, including the key operating metric set forth below, to help us evaluate our business and growth trends, establish budgets, evaluate the effectiveness of our investments, and assess operational efficiencies. In addition to the results determined in accordance with GAAP, the following table sets forth a key operating metric and non-GAAP financial measures that we consider useful in evaluating our operating performance.
Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Total Processing Volume (TPV) (in millions)$70,627 $53,615 $137,294 $103,635 
Net revenue (in thousands)$125,270 $231,115 $243,237 $448,456 
Gross profit (in thousands)$79,353 $84,609 $163,512 $173,771 
Gross margin63 %37 %67 %39 %
Net income (loss) (in thousands)
$119,108 $(58,797)$83,048 $(127,598)
Net income (loss) margin
95 %(25)%34 %(28)%
Total operating (benefit) expenses (in thousands)
$(25,689)$154,030 $108,323 $330,624 
Non-GAAP Measures:
Adjusted EBITDA (in thousands)$(1,817)$824 $7,409 $(3,521)
Adjusted EBITDA margin(1)%0.4 %%(1)%
Non-GAAP operating expenses (in thousands)$81,170 $83,785 $156,103 $177,292 
Total Processing Volume (“TPV”) - TPV represents the total dollar amount of payments processed through our platform, net of returns and chargebacks. We believe that TPV is a key operating metric and a principal indicator of the market adoption of our platform, growth of our brand, growth of our customers' businesses and scale of our business.
Adjusted EBITDA - Adjusted EBITDA is a non-GAAP financial measure that is calculated as Net income (loss) adjusted to exclude depreciation and amortization; share-based compensation expense; executive chairman long-term performance award; payroll tax related to share-based compensation; restructuring charges; acquisition related expenses which consist of due diligence costs, transaction costs and integration costs related to potential or successful acquisitions and cash and non-cash postcombination compensation expenses; income tax expense (benefit); and other income (expense) net, which consists of interest income from our short-term investments, realized foreign currency gains and losses, our share of equity method investments’ profit or loss, impairment of equity method investments or other financial instruments, and gain from sale of equity method investments. We believe that Adjusted EBITDA is an important measure of operating performance because it allows management and our board of directors to evaluate and compare our core operating results, including our operating efficiencies, from period to period. Additionally, we utilize Adjusted EBITDA as an input into our calculation of our annual employee bonus plans and performance-based restricted stock units. See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures, a change in presentation, and a reconciliation of Net income (loss) to Adjusted EBITDA.
Adjusted EBITDA Margin - Adjusted EBITDA Margin is a non-GAAP financial measure that is calculated as Adjusted EBITDA divided by Net revenue. This measure is used by management and our board of directors to evaluate our operating efficiency. See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures and a reconciliation of Net income (loss) to Adjusted EBITDA Margin.
Non-GAAP operating expenses - Non-GAAP operating expenses is a non-GAAP financial measure that is calculated as Total operating expenses adjusted to exclude depreciation and amortization; share-based compensation expense; executive chairman long-term performance award; payroll tax related to share-based compensation; restructuring charges; and acquisition-related expenses which consists of due
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diligence costs, transaction cost and integration costs related to potential or successful acquisitions, and cash and non-cash postcombination compensation expenses. We believe that non-GAAP operating expenses is an important measure of operating performance because it allows management and our board of directors to evaluate and compare our core operating results, including our operating efficiencies, from period to period. See the section below titled “Use of Non-GAAP Financial Measures” for a discussion of the use of non-GAAP measures, a change in presentation, and a reconciliation of total operating expenses to non-GAAP operating expenses.
Components of Results of Operations
Net Revenue
We have two components of net revenue: platform services revenue, net and other services revenue.
Platform services revenue, net. Platform services revenue includes Interchange Fees, net of Revenue Share and other service-level payments to customers, and Card Network and Issuing Bank costs for certain customer arrangements where the Company is an agent in the delivery of services to the customer. Platform services revenue also includes processing and other fees. “Interchange Fees” are transaction-based and volume-based fees set by a Card Network and paid by a merchant bank to the Issuing Bank that issued the payment card used to purchase goods or services from a merchant. The Company earns Interchange Fees on card transactions we process for our customers and are based on a percentage of the transaction amount plus a fixed amount per transaction. Interchange Fees are recognized when the associated transactions are settled.
“Revenue Share” payments are incentives to our customers to increase their processing volumes on our platform. Revenue Share is generally computed as a percentage of the Interchange Fees earned or processing volume and is paid to our MxM customers monthly. Revenue Share payments are recorded as a reduction to net revenue. Generally, as customers' processing volumes increase, the rates at which we share revenue increase.
Processing and other fees are priced as either a percentage of processing volume or on a fee per transaction basis and are earned when payment cards are used at automated teller machines or to make cross-border purchases. Minimum processing fees, where customers' processing volumes fall below certain thresholds, are also included in processing and other fees.
We recognize revenue when the promised services are complete, and our performance obligations are satisfied. Platform services are considered complete when we have authorized the transaction, validated that the transaction has no errors, and accepted and posted the data to our records.
Other services revenue. Other services revenue primarily consists of revenue earned for card fulfillment services. Card fulfillment fees are generally billed to customers upon ordering card inventory and recognized as revenue when the cards are shipped to the customers.
Costs of Revenue
Costs of revenue consist of Card Network fees, Issuing Bank fees, and card fulfillment costs for customer arrangements where the Company is the principal in providing services to the customer and excludes depreciation and amortization, which is reported separately within the Consolidated Statements of Operations and Comprehensive Loss. Card Network fees are equal to a specified percentage of processing volume or a fixed amount per transaction routed through the respective Card Network. Issuing Bank fees compensate our Issuing Banks for issuing cards to our customers and sponsoring our card programs with the Card Networks and are typically equal to a specified percentage of processing volume or a fixed amount per transaction. Card fulfillment costs include physical cards, packaging, and other fulfillment costs.
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We have separate marketing and incentive arrangements with Card Networks that provide us with monetary incentives for establishing customer card programs with, and routing volume through, the respective Card Network. The amount of the incentives is generally determined based on a percentage of the processing volume or the number of transactions routed over the Card Network. We record these incentives as a reduction of Card Network fees in customer arrangements where the Company is the principal. Generally, as processing volumes increase, we earn a higher rate of monetary incentives from these arrangements, subject to attaining certain volume thresholds during an annual measurement period. For certain incentive arrangements with an annual measurement period, the one-year period may not align with our fiscal year. Additionally, uncertainty in the ultimate annual attainment of incentives can result in unusual fluctuations in Card Network fees and can occur in the quarter in which volume thresholds are attained as higher incentive rates are applied to volumes over the entire measurement periods, which can span six or twelve months. Generally, we earn a higher rate of monetary incentives during the first quarter as the annual measurement period is closest to completion and higher volume thresholds have been reached. In the second quarter, we generally earn the lowest rate of monetary incentives as the annual measurement period and volume thresholds have reset.
Operating (Benefit) Expenses
Compensation and Benefits consists primarily of salaries, employee benefits, severance and other termination benefits, incentive compensation, contractors’ cost, and share-based compensation.
Technology consists primarily of third-party hosting fees, software licenses, and hardware purchases below our capitalization threshold, and support and maintenance costs.
Professional Services consists primarily of consulting, legal, audit, and recruiting fees.
Occupancy consists primarily of rent expense, repairs, maintenance, and other building related costs.
Depreciation and Amortization consists primarily of depreciation of our fixed assets and amortization of capitalized Internal-use software and developed technology intangible assets.
Marketing and Advertising consists primarily of costs of general marketing and promotional activities.
Other Operating Expenses consists primarily of insurance costs, indemnification costs, travel-related expenses, indirect state and local taxes, and other general office expenses.
Executive Chairman Long-Term Performance Award consists of share-based compensation related to the Executive Chairman Long-Term Performance Award including the impact of forfeiture.
Other Income (Expense), net
Other income (expense), net consists primarily of interest income from our short-term investments and cash deposits, gain from sale of equity method investments, impairment of equity method investments or other financial instruments, equity method investment share of loss, and realized foreign currency gains and losses.
Income Tax Expense (Benefit)
Income tax expense consists of U.S. federal and state income taxes, and income taxes related to certain foreign jurisdictions. We maintain a full valuation allowance against our U.S. federal and state net deferred tax assets as we have concluded that it is not more likely than not that we will realize our net deferred tax assets.
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Results of Operations

The following table sets forth our results of operations for the periods presented:
Three Months Ended June 30,Six Months Ended June 30,
(dollars in thousands)2024202320242023
Net revenue$125,270 $231,115 $243,237 $448,456 
Costs of revenue45,917 146,506 79,725 274,685 
Gross profit79,353 84,609 163,512 173,771 
Operating (benefit) expenses:
Compensation and benefits103,166 113,521 198,156 248,159 
Technology14,769 13,154 27,887 27,744 
Professional services4,808 4,873 8,678 10,310 
Occupancy1,204 1,057 2,298 2,211 
Depreciation and amortization3,956 2,494 7,493 4,474 
Marketing and advertising728 561 1,106 1,002 
Other operating expenses3,418 5,103 7,322 10,336 
Executive chairman long-term performance award
(157,738)13,267 (144,617)26,388 
Total operating (benefit) expenses
(25,689)154,030 108,323 330,624 
Income (loss) from operations
105,042 (69,421)55,189 (156,853)
Other income, net
14,216 10,762 28,143 22,434 
Income (loss) before income tax expense
119,258 (58,659)83,332 (134,419)
Income tax expense (benefit)150 138 284 (6,821)
Net income (loss)
$119,108 $(58,797)$83,048 $(127,598)


27


Comparison of the Three Months Ended June 30, 2024 and 2023
Net Revenue
Three Months Ended June 30,
(dollars in thousands)20242023$ Change% Change
Net revenue:
Total platform services, net$119,271$226,198$(106,927)(47)%
Other services5,9994,9171,082 22 %
Total net revenue$125,270$231,115$(105,845)(46)%
Total Processing Volume (TPV) (in millions)$70,627$53,615$17,012 32 %
Total net revenue decreased by $105.8 million, or 46%, for the three months ended June 30, 2024 compared to the same period in 2023, of which a decrease of $121.2 million was attributable to our largest customer, Block, Inc. The decrease in net revenue was primarily driven by the amendment to the Block agreement in August 2023 (the “August 2023 Block Amendment”) which allowed for reduced pricing and impacted the revenue presentation for the Cash App Program as fees owed to Issuing Banks and Card Networks related to the Cash App primary Card Network volume are recorded as a reduction to the revenue earned from the Cash App program within Net revenue effective as of July 1, 2023. In prior periods, these costs were included within Costs of revenue. The impact of these fees for the three months ended June 30, 2024 was a $139.1 million reduction to Net revenue, negatively impacting the growth rate by 60 percentage points (“ppts”). These decreases in net revenue were partially offset by increased TPV from Block’s programs. Revenue from other customers increased $15.4 million, primarily driven by an increase in TPV partially offset by the impact of contract renewals and unfavorable changes in the mix of our card programs, particularly the growth of our PxM offering.
Other services revenue increased $1.1 million, or 22%, in the three months ended June 30, 2024 compared to the same period in 2023 due to one-time card replacement fulfillment orders that occurred during the current year.
The increase in TPV was driven by growth across all our major verticals, particularly financial services, with PxM customers outperforming MxM customers. The growth in TPV for our top five customers, as determined by their individual processing volume in each respective period, was 24% in the three months ended June 30, 2024 compared to the same period in 2023, while TPV from all other customers, as a group, grew by 75% in the three months ended June 30, 2024 compared to the same period in 2023. Note that the top five customers may differ between the two periods.
Costs of Revenue and Gross Margin
Three Months Ended June 30,
(dollars in thousands)20242023$ Change% Change
Costs of revenue:
Card Network fees, net$37,940$135,004$(97,064)(72)%
Issuing Bank fees3,2867,772(4,486)(58)%
Other4,6913,730961 26 %
Total costs of revenue$45,917$146,506$(100,589)(69)%
Gross profit$79,353$84,609$(5,256)(6)%